Last updated February 1st, 2022
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a partial refund or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within three (3) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at info@medicalexambooks.in to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the address communicated by email.
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fifteen (15) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned or exchanged:
- Defective or damaged products
- Scanned or Photocopied
Please contact our customer service to arrange a refund or exchange.
Please Note
- Sale items are FINAL SALE and cannot be returned.
- We cannot return or refund the items if we found that it is damaged by the customer
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
info@medicalexambooks.in